Privacy Policy - Sedjedo's Kitchen

Last updated: March 29, 2024

Sedjedo's Kitchen (“us”, “we”, or “our”) operates the Sedjedo's Kitchen website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://sedjedo.com

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

Personal identifiers such as your name, email address, phone number, and mailing address
Internet or other electronic network activity information, including, but not limited to browsing history, search history, and information regarding your interaction with an internet website, application, mobile app, or advertisement;
The last four (4) digits of your credit card or other payment method (but we do not collect full payment card details.
Any other personal information that you voluntarily provide us.

Personal Information You Provide: We collect personal information that you provide to us directly. This may include, but is not limited to:

Information you provide when you contact us directly (via email, phone call, text message);
Information you provide to us in-person at one of our events;
Information you provide when you create a profile or account or subscribe to one of our services;
Content that you post to the Services;
Your responses to surveys that you choose to complete for us;
Information you provide when you enter a contest or other promotion sponsored by us;
Details relating to transactions that you carry out through our Services, including any orders that you ask us to fulfill, and any payment or other financial information you provide to us relating to such orders;
Your search queries on the Services;
Any other information that you provide to us through the Services.

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Social Media Platforms and Networks: If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (such as Instagram, Facebook, TikTok, or YouTube) in connection with our Services, we may collect information that you share with us on social media or that such platforms share with us.

HOW WE USE YOUR PERSONAL INFORMATION

We collect and use personal information for the following purposes:

Account Creation: We use personal information such as your name, email address, mailing address, and phone number to set up and administer your account and to provide customer support, send important account and service information, and to allow us to communicate with you. To verify that you are a customer, we may also ask for your account information to answer certain account related security questions, to provide us with your account password and the like. Note that some personal information is necessary in order to provide certain services. However, you may choose to limit our use of your personal information by adjusting your browser settings or by opting out. You may also update your personal information by logging into your account and adjusting your profile. Since personal information may be needed to process an order, if you choose not to provide the necessary personal information, we may not be able to perform a requested service or complete a transaction.

Rewards Program Registration: We use personal information such as you name, email address, mailing address, and phone number to set up and administer your participation in our Sedjedo rewards program (“Rewards”), including to provide customer support relating to your Rewards account, ensuring you receive the Rewards which are applicable to you pursuant to the terms of the program, and contacting you to provide important Rewards account and Rewards program information. We also use this information to allow our team and our third party service providers to otherwise communicate with you as necessary from time to time in connection with the Rewards program.
Sales Orders and Service: We use personal information such as your name, email address, mailing address, and phone number in order to provide service for a product or for product orders.
Marketing Purposes: We use personal information such as your name, email address, mailing address, and phone number to send marketing communications, promotional offers, available discount information, information regarding new products, and our Sedjedo newsletter or other publications to you. We also may use your provided personal information to respond to your inquiries about Sedjedo, our products, services, and promotional activities to you across various platforms, such as email, phone, text messaging, direct mail, social media platforms, and otherwise online. Moreover, we may collect information about the quality and success of our various marketing initiatives (for instance, by analyzing the opening or click rates of our emails).
Surveys & Polls: If you choose to participate in a survey or poll, any personal information you provide, such as your name, email address, mailing address, and phone number, may be used for market research purposes relating to that survey or poll.
Any additional purposes that you specifically consent to.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payment Processors: If you make a purchase through the Services, your payment card details are provided to one or more of our payment processors, which include Stripe and WordPress.com, Woocommerce, and are subject to these processors privacy policies, as applicable. We do not receive your full credit or debit card number.

Legal Obligations: We may be required to disclose or share personal information for legal and compliance reasons, such as the prevention, detection, or investigation of a crime; loss prevention; or to combat fraud. We may also disclose or share personal information to meet our internal and external audit requirements, information security purposes, and as we otherwise believe to be necessary or appropriate: (a) under applicable law; (b) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include such authorities outside your jurisdiction of residence; (c) to enforce our terms and conditions; and (d) to protect our rights, privacy, safety, or property, or those of other persons.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Consistent with applicable law, you may exercise the choices described in this section regarding your personal information and communications from us. You may also have certain additional rights available depending on laws in your state or country of residence, as described further below in the Privacy Policy.

Opting Out of Communications: We may send you marketing messages via email or SMS message. If you receive a marketing message from us, you may unsubscribe from future messages in accordance with our standard unsubscribe process (such as by using the unsubscribe link included in an email or responding STOP to a SMS message), or by sending an unsubscribe request to us at sedjedo.kitchen@gmail.com. We will process your request within a reasonable time after receipt. Please note that if you opt out in this manner, certain aspects of our services may no longer be available to you.
Cookies and Tracking Technologies: If you would like to stop or restrict the placement of cookies or flush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences. Further information on cookies is available at http://www.allaboutcookies.org. By deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of our Services or some of its functionality may be affected. Note that cookie-based opt-outs must be performed on each device and browser that you wish to have opted out. For example, if you have opted out on your device browser, that opt-out will not be effective on your mobile device. Additionally, if you opt out on one of your devices, that opt out may not be effective on all of your devices. However, please be advised that cookie-based opt-outs are not effective on some mobile services. Some browsers have a Do Not Track (“DNT”) feature that lets users signal to websites that they do not want to have their online activities tracked. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us.